The certification program qualifies for the continuing education credits required to recertify as a professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR).
Each participant receives both The Change Management Pocket Guide and The Eight Constants of
Change. The workshop content is delivered by the authors using an interactive, hands on
approach. Cases and real client experiences will be used to improve understanding of the material.
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Day One
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Introductions
Personal Introductions
Program Overview
Successful v. Unsuccessful changes
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Module 1: Introduction to Change Management Best Practices
Transitions and Drivers of Change
Why Manage change
The Eight Constants of Change
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Module 2: The Change Management 101 Methodology and Model
Assumptions
Pocket Guide Introduction
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Module 3: Plan Phase: Assess Needs
Change Readiness Assessment
Stakeholder Analysis
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Day Two
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Module 3: Plan Phase: Assess Needs (continued)
Stakeholder Analysis (continued)
Commitment Assessment
Leadership Assessment
SWOT
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Module
4: Plan Phase: Develop Plan
Change Management Workplan
HR Infrastructure Checklist
Communication Plan
Key Messages Worksheet
Leadership Involvement Plan
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Module 5: Do Phase: Launch Communications
One-Minute Exchange
Communications Network Table
Road Show Agenda/Feedback Form
FAQ Sheet
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Day Three
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Module 6: Do Phase: Transition Work
Implementation Checklist
Stakeholder Commitment Meeting Template
Workforce Transition Plan
Training Needs Assessment
Elements of Successful Teams
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Module 7: Sustain Phase
Systems and Structures Action Plan
Rewards & Measures Alignment Template
Roles and Responsibilities Template
Knowledge Sharing Agreement
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Module 8: Sustain Phase: Optimize Results
Change Integration Checklist
HR Measures Form
HR Measures Questionnaire
Lessons Learned Process
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Module 9: Wrap Up
Presentation of Change Agent Certification Certificate
Start your Change Management Workplan and plan next steps
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(513) 354-9503
(513) 354-9503
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